Problems this service can address
- Pop-ups, redirects, and browser hijacking
- Fake antivirus and support alerts
- Unwanted programs and extensions
- Suspicious remote-access software
- Compromised email or online accounts
- Post-scam device and account checks
Security cleanup
Virus, Malware & Scam Cleanup
Neighbor & Main helps remove malicious and unwanted software, checks common persistence points, updates protections, and explains sensible next steps. If financial or identity information may have been exposed, you will also receive a practical containment checklist.
Starting price$99See pricing details →
What a typical service includes
- Malware and unwanted-software scan
- Browser and startup review
- Operating-system and security updates
- Account-security recommendations
- Plain-language cleanup report
- Basic scam-prevention guidance
A careful, permission-based process.
Before work begins, Neighbor & Main confirms the problem, the approved scope, access needed, known data risks, and expected price. If the diagnosis changes the recommendation, work pauses for your approval. Completed work is tested and summarized.
Should I turn the computer off after a scam?
If someone had remote access or you see suspicious activity, disconnect it from Wi-Fi or Ethernet and stop using it for banking or email until it is assessed.
Can you recover money lost to a scam?
No technology provider can promise that. Contact your bank or card issuer immediately, preserve evidence, and report the incident through the appropriate official channels.
More than a repair
Want to improve security, privacy, backup, or network protection too?
Explore clearly scoped personal and small-business security services without fear-based claims or impossible guarantees.
Local, practical support
Ready to ask about virus & malware removal?
Tell us what is happening, what you need to accomplish, and how you would like to be contacted.